Healthcare

Indoor navigation is not just creating a route inside the building, it's a powerful tool that is able to increase customer satisfaction and as a result - company profit.

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Navigation inside hospitals is a serious patient related issue for every medical facility. We be­lieve that integrated IoT location-based services for hospitals, which combine capabilities of precise indoor navigation and real-time tracking will dramatically affect business processes at healthcare systems management. Indoor navigation is crucial to keeping a hospital staff focused, productive, and free from interruptions. Lately, hospitals have moved towards a more integrated approach to communication with patients. Personalized mobile app engagement platform includes mobile wayfinding and location-based alerts for patients, staff tracking system inside a hospital, proximity marketing, assets tracking and other adjacent functions.

Navigine understands weaknesses and needs of this industry and has created location-based services to improve Healthcare system bottom line. Our integrated approach consists of four solutions:

Patients Wayfinding

Poor wayfinding in hospitals contributes to patients and visitors stress. Every day lots of anxious visitors trying to find their way and every fourth visitor asks staff for directions. So a comprehensive wayfinding approach is invaluable as it helps staff and patients cope with a navigation inside hospitals. Mobile wayfinding for patients became an important aspect of visiting a hospital. It improves patient satisfaction and helps to personalize the experience, using location-based alerts for patients.

  • Features:
  • interactive maps of hospitals with rooms and amenities;
  • wayfinding to any POI for patients, visitors and staff;
  • real-time turn-by-turn navigation at floor maps like in Google maps app;
  • appointment reservation with a doctor or contacting a nurse depending on their availability;
  • personalised location-based notifications depending on needs of a patient or a visitor.
  • Expected benefits:
  • Significantly reduced time consumption for patients, visitors and staff.
  • Informative interaction with help of location-based alerts for patients.
  • Improved patients and visitors communication and engagement.
  • Improved patient safety and satisfaction.
People Flows Tracking

It is critical for hospitals to develop a management system that provides the best patient care within limited resources. An important aspect of this objective is to find ways to improve patient flow. Another task is to provide timely treatment and maximum utilization of available resources. People flows tracking through a collection of location-based analytics in hospitals is aimed to increase safety level and improve logistics processes.

  • Features:
  • “visual” location-based analytics of patient traffic using heat maps and flow maps;
  • monitoring of statistical parameters of patient traffic and bottlenecks identification;
  • traffic segmentation on regular, transit and temporary visitors (without personalisation);
  • appointment reservation with a doctor or contacting a nurse depending on their availability;
  • automatic signalling in case of dangerous peaks in patient concentration.
  • Expected benefits:
  • Real-time monitoring of patient traffic to ensure quick reaction on changing conditions.
  • Analytics for optimization of internal logistics in hospitals.
  • Safety increase due to gradual improvement in flows management capabilities.
Staff Navigation

Emergency conditions may occur and change very fast, as a result, they require quickly informed actions. A route optimization among staff is an important issue for every hospital. Most of doctors consider route planning and optimization a vital part of their work. Indoor navigation for hospitals allows optimizing the workflow to secure efficient route planning for all staff members. To meet high requirements and improve clinical processes, we have developed a hospital staff tracking system.

  • Features:
  • interactive maps of hospital campuses with key elements and assets on them;
  • wayfinding function with construction of routes to any asset according work assignments;
  • real-time navigation at floor plans with the list of assignments;
  • location based notifications regarding changing assignments.
  • Expected benefits:
  • Real time staff navigation and corrections of daily assignments.
  • Comprehensive tracking system of workload of hospital staff.
  • Optimization of logistics processes.
Assets Tracking

Lost and stolen equipment costs the healthcare industry millions of dollars each year. Optimisation of equipment tracking is a big challenge because of huge physical assets base that has to cope with high requirements. Asset tracking in hospitals helps to track their real-time availability that leads to operation efficiency improvement.

  • Features:
  • real-time tracking of hospital assets position with key operation and maintenance parameters;
  • creation and customisation of analytical reports by time, tracked objects or processes;
  • aggregation of data on logistics process inefficiencies.
  • Expected benefits:
  • Real-time positioning of all valuable and business critical equipment.
  • Analytics for optimization of logistics processes inside hospital.
  • Operational efficiency increase due to gradual improvement in asset management.

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