Hospital patient tracking software can significantly improve the quality of service processes and staff efficiency.
Smart control and patient tracking in hospitals increase visitor and patient safety and let clinics improve the quality of service.
The usage of navigating systems can significantly increase patient satisfaction with the work of medical institutions.
The work of modern systems on tracking patients inside hospitals is based on the following technologies: iBeacon, Wi-Fi, UWB, and RFID.
One of the important functions of the hospital patient tracking systems is defining a patient's location in real-time.
After coming to a hospital, the patient is provided with the bracelet with the tag that contains detailed information about him – name, identifier, current state, results of medical tests, and others.
While moving around the hospital, the readers, located on the territory, detect the signals from the tags and send them to the cloud.
Later, the information gets into the computer or the mobile application on the doctor’s smartphone.
Thanks to indoor positioning systems, it is possible to react quickly to incidents.
If, while going downstairs, a patient suddenly falls, the platform will analyze his movements and send the corresponding notification to the nurse.
Another scenario is fire. In this case, the hospital staff can timely locate the hot spot and assure that all the visitors have promptly left the building.
The analysis of emergencies and patient tracking lets the hospital management define potentially dangerous places and prevent incidents in the future.
During operations, the patient tracking system provides detailed analytics about the hospital’s performance.
The obtained information can be used both currently and in the longer term. Using analytical data,
the hospital management can easily define the necessary volume of drug and equipment purchases, control the distribution of drugs, and level up the downtime of medical equipment.
Safety in data gathering and storing
The implementation of emergency patient tracking systems always means using confidential data concerning diagnoses, medical prescriptions, etc.
Even if a medical institution uses secure hospital patient tracking software, there is always a possibility of an intentional or accidental leak of information about patients.
For that reason, during the installation of the hospital patient tracking system, it is essential to pay much attention to training the staff on the safe use of the platform.
Ethical issue in tracking patients
Some people suppose that tracking patients can touch confidentiality issues. It is so since the safekeeping of information can theoretically decrease.
For solving this problem, the patient location tracker has to be installed only with the consent of a person.
If patients are elderly or people with mental illnesses, it should be discussed with relatives or guardians.
Case brief: hospital patient tracking system to improve service processes and improve hospital safety.
Area of coverage: 5 000 s.m.
Functionality: tracking patients on the interactive map, displaying emergency cases for quick response, the ability to call a doctor to the patient room.
Number of tracked objects: 200
Results: increasing patient satisfaction, increasing the efficiency of the clinic staff.
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