Indoor Navigation and Wayfinding for Museum & Visitors Tracking

Create immersive museum experiences with advanced indoor wayfinding and navigation

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  • Benefits
  • Solutions
  • Use Cases
  • Featured Resources

With technology rapidly advancing, standard audio and textual guides for museums have become outdated. It’s time to replace them and install a modern tool to actively engage with visitors. Using indoor navigation tools for museums, you'll be able to create a mobile tour guide with wayfinding in museums and push notification functions. iBeacon technology provides a rich set of tools that improve the user experience and make each visit to the museum enjoyable, customized, and memorable.

Navigine has developed an efficient solution focused on enhancing the visitor experience and providing new capabilities for museums.

indoor navigation for museums
Increase visitor satisfaction​
Guide visitors as they seek to find their desired exhibits throughout the museum. The indoor navigation system will guide visitors through complex exhibitions, creating digital maps on their smartphones and tours in accordance with their preferences.
Employ data analytics
Location-based solutions can be a powerful tool for analyzing visitors’ behavior. Using RTLS solutions, museums can obtain the necessary information about their exhibitions’ performance and solve safety risks through a range of data applications.
Employ targeted messaging
Museums and exhibition halls can deliver relevant content to visitors in the form of targeted push notifications, containing videos, quizzes, useful information about items, and so on.
Improve social interaction
Museum mobile apps integrated with location-based features can provide visitors with all necessary information related to exhibitions’ layouts, potential queues inside the venues or discounts.
Museum Navigation and Positioning Solutions We Offer
  • Wayfinding in Museums
  • Targeted Push Notifications
  • Visitors Tracking
  • Social Interaction

Wayfinding in Museums

Visiting the museum becomes more interactive and informative with the help of an assistant that shows visitors a way through complex exhibitions. Beacons in a museum are mapping its environment and present all exhibits in one user friendly interface. Visitors can use the digital map on the smartphone, find specific halls and exhibits to visit, and apply real-time turn-by-turn exhibition navigation. Each exhibit on the map can offer useful information in a user-friendly application powered by Navigine location-based services. It is also possible to implement indoor navigation using augmented reality.

  • Features:
  • quick update of the museum’s map and content;
  • functions of smart tour guide;
  • precise indoor navigation for visitors;
  • building the shortest route to any exhibit.
  • Expected benefits:
  • Greatly enhanced mobile app user experience
    PR-positioning as a modern and advanced museum
    Useful information about galleries and exhibit items for visitors

Targeted Push Notifications

Navigine installs museum beacons around the exhibition's perimeter to allow museums to send targeted push notifications. Indoor navigation capabilities allow visitors to get explicit information about the closest showpieces by detecting their location with high accuracy. This helps to deliver relevant content directly to the visitor's smartphone. An interactive form of content, such as video, quiz, mini-games, and others extends user experience and increases loyalty.

  • Features:
  • extensive content about the museum, its exhibits, services, and events;
  • implementation of the functions of the tour guide;
  • possibility of integrating augmented reality, interactive mini-games, and quests for museum visitors.
  • Expected benefits:
  • Complete information about all exhibits of the museum
    Location-based tips and offers sent to visitors
    An additional marketing and sales channel

Visitors Tracking

Location-based technology for a museum is a powerful analytical tool to identify visitors and learn their behavior. By tracking the exhibition visitors using RTLS, you get average time spent at the exhibition, most popular exhibits, visitor preferences, and others. Using this information, you can analyze the success of exhibitions and specific exhibits and make decisions on organization, placement, and staff management. By monitoring the visitors' flow, Navigine helps museums to improve the security, detect bottlenecks and take necessary actions during safety related incidents.

  • Features:
  • Monitor visitors flows by leveraging “heat maps” feature;
  • Enhance visitor experience with location-based promotions and tips;
  • Analyze visitor behavior and success of exhibitions and events.
  • Expected benefits:
  • Evaluation of the effectiveness of advertising campaigns
    Segmentation of visitors on loyal, one-time, walking along
    Security system improvement

Social Interaction

Social networking has become a vital component of mass culture. That's why social presence means a lot for the museum audience. By integration of social interaction elements, we connect museums with their visitors based on their location and interests. Now museums can use the mobile application as a direct channel of communication by informing visitors about future exhibitions, sending special events invitations, and offering discounts.

  • Features:
  • “find your friend on the map” function;
  • collection of feedback from visitors about the museum, exhibitions, and exhibits;
  • discussions of exhibits and exhibitions with other visitors.
  • Expected benefits:
  • Timely warning of queues inside the venue
    Enhanced customer experience and satisfaction
    Communication channel between visitors who need assistance and museum staff members

Indoor Navigation and Wayfinding BLE Kit - Kontakt.io Hardware

Try all location-powered capabilities with the Navigine Indoor Navigation and Wayfinding BLE Kit - Kontakt.io Hardware

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Indoor Navigation and Wayfinding BLE Kit - Kontakt.io Hardware
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F.A.Q

Navigine’s indoor navigation solutions can guide visitors through the museum, suggesting the best routes based on their preferences. Additionally, the system can trigger location-based notifications with relevant information for visitors.

Yes, Navigine Indoor Navigation SDK can be embedded into clients’ existing mobile applications or digital platforms. Visitors can enjoy the new navigation functionalities while continuing to use the app they are familiar with. Navigine’s platform can synchronize with other museum systems, such as exhibit databases, event calendars, and visitor management tools.

The system can generate accessible routes for visitors with mobility challenges, such as those in wheelchairs or with limited mobility, ensuring they can avoid stairs or steep inclines and directing them to elevators, ramps, or other accessible facilities. Additionally, the system provides turn-by-turn voice navigation for visitors with visual impairments.

Navigine’s indoor positioning system can provide museum managers with valuable data, such as visitor movement patterns, popular routes, and dwell times at exhibits, helping optimize space and exhibit layouts. It tracks real-time crowd density, enabling better crowd management and improved visitor flow.

The system can be easily updated with new digital maps reflecting changes in the museum’s layout. Real-time updates can be pushed to visitors’ devices, ensuring they always have the most up-to-date information on exhibit locations and routes.

Use Cases
Yale Peabody Museum

Navigine partnered with Amuse to transform museum engagement through digital innovation. The solution provided integrates indoor navigation and visitor tracking within the museum’s mobile app, enhancing visitor interaction with exhibits. With precise Bluetooth® beacon positioning, visitors can easily access detailed information about artifacts and exhibitions. The installation covered several floors with over 100 beacons, ensuring seamless navigation and a rich, location-based experience throughout the museum.

Kunstkamera

Kunstkamera is one of the largest and oldest ethnographic museums in the world. Navigine was selected as a proven solution provider to empower interactive museum mobile app with indoor positioning functions. Indoor navigation allows visitors to get explicit information about showpieces with outstanding accuracy. For Kunstkamera's project, we spent 2 days and installed 93 beacons for the museum.

Armoury Chamber

Navigine has joined a project to develop a multimedia application for Armoury Chamber. The app connects to the general museum database that stores information about more than 200 thousand exhibits. The precise tracking of museum or exhibition visitor location is detected using signals from Bluetooth® tags. There were 125 beacons installed on the two floors (19 816 sq feet). The interactive mobile museum guide provides relevant information about the exhibit, based on the visitor’s location.

Yale Peabody Museum

Navigine partnered with Amuse to transform museum engagement through digital innovation. The solution provided integrates indoor navigation and visitor tracking within the museum’s mobile app, enhancing visitor interaction with exhibits. With precise Bluetooth® beacon positioning, visitors can easily access detailed information about artifacts and exhibitions. The installation covered several floors with over 100 beacons, ensuring seamless navigation and a rich, location-based experience throughout the museum.

Kunstkamera

Kunstkamera is one of the largest and oldest ethnographic museums in the world. Navigine was selected as a proven solution provider to empower interactive museum mobile app with indoor positioning functions. Indoor navigation allows visitors to get explicit information about showpieces with outstanding accuracy. For Kunstkamera's project, we spent 2 days and installed 93 beacons for the museum.

Armoury Chamber

Navigine has joined a project to develop a multimedia application for Armoury Chamber. The app connects to the general museum database that stores information about more than 200 thousand exhibits. The precise tracking of museum or exhibition visitor location is detected using signals from Bluetooth® tags. There were 125 beacons installed on the two floors (19 816 sq feet). The interactive mobile museum guide provides relevant information about the exhibit, based on the visitor’s location.

Featured Resources
Golden iBeacon: Museum navigation system
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Amuse and Navigine Transform Museum Engagement with Digital Innovation
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Case Study: Indoor Navigation for Museums & Notifications for Nearby Exhibits
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Golden iBeacon: Museum navigation system
Read More
Amuse and Navigine Transform Museum Engagement with Digital Innovation
Read More
Case Study: Indoor Navigation for Museums & Notifications for Nearby Exhibits
Read More

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Our Advantages

  • Quick and easy deployment
  • Technology and Hardware: Universal tracking solution
  • Precision: up to 0.1 feet accuracy of localisation
  • Solution proved over time: 10 year on the market with over 3000 buildings covered